You don’t have to be a skiier or snowboarder to work for Liftopia. In fact, they’re based out of San Francisco, California. How much skiing goes on there?
But you do have to want to help people get their snow on.
This remote Customer Service job includes email and chat support in addition to telephone assistance.
So, if you really want a seasonal work from home job, where working weekends and holidays is no big deal, Liftopia wants to hear from you
Interested? You can apply here.
How to Land Your Remote Customer Service Job With Liftopia
First, I want to tell you who Liftopia is:
They are the largest technology provider to the ski industry and their platform provides tools that help ski resorts improve their ecommerce. Resorts all over the country trust Liftopia to make it easier for skiiers and snowboarders to make advance purchases of lift passes.
Now for the job:
You will assist customers in making lift ticket purchases and respond to their orders while providing timely and accurate information on products. You will also explain to customers how the site and app works, so you must become familiar with the platform. Although this is a customer-heavy kind of job, you will also process information on resort closures, road closures, and airport closures…weather conditions are very important to skiers and snowboarders.
You can apply for this job here.
Here’s What You Need:
Do you have at least 2 years phone, email, and chat-based customer support experience? Do you have great written and oral communication skills? How are your computer and anylitical skills…excellent, I hope ? Is your internet connection reliable? Great!
Can You Work These Shifts?
This is a 40 hour per week job, starting between 6:00 a.m. And 9:00 a.m. Pacific time, so you MUST be able to get up early…unless you’re on the East coast 🙂
Although they claim they will try to work with you and offer flexibility, you will likely have to work weekends and holidays.
You get bonus points if you have a Bachelor’s degree, have previous experience supporting e-commerce, are familiar with the ski industry and can speak, read and write Spanish or French.
Sound like something you can do? If so, send Liftopia a cover letter.
But be sure to answer these questions:
1. If you were to accept an offer, how soon would you be available to start?
2. Are you willing to work weekends and winter holidays as outlined in the job description?
3. Are you able and willing to work shifts that start at 6am Pacific?
4. As a remote employee, reliability is paramount. Are you committed to responding to inbound calls and requests immediately when they come in?
5. Give us an example where you had to demonstrate flexibility and adaptability?
6. What does patience mean to you? Feel free to provide examples of practicing patience.
7. When have you received outstanding customer support from someone? What did that sound like? What did you experience?
8. Tell us about a time when you anticipated a problem before it occurred.
9. Will you now or in the future require sponsorship for employment visa status?
10. What got you interested in this position at Liftopia?
Let us know if you get it!